Ezspin is committed to protecting every user's privacy. This document clearly explains how we collect, use, store, and protect your personal information throughout your use of our platform.
Six core pillars that demonstrate ezspin's commitment to safeguarding the security and privacy of your personal data.
All data transmitted between your device and ezspin servers is protected by 128-bit SSL encryption — the same technology used by Malaysia's leading financial institutions to secure online transactions.
Ezspin does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — we only use it to operate the services you request.
Your personal data is stored on servers protected by a multi-layered access control system. Only authorised personnel can access this data, and every access is recorded in a secure audit log.
Ezspin users have full rights to access, correct, or request deletion of their personal data at any time. The request process is straightforward and handled within 7 working days.
Ezspin uses cookies solely to improve user experience and ensure the platform functions smoothly. You can manage your cookie settings through your web browser at any time without affecting basic access to the platform.
The ezspin privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that the rights of local users are fully upheld under applicable legislation.
Ezspin ("we", "Platform") treats user privacy as a non-negotiable priority. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you use ezspin.live and all associated services.
This document is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the comprehensive ezspin Terms and Conditions. By accessing or using our platform, you consent to the collection and use of your personal information as described in this policy.
Important Note: ezspin will never request sensitive information such as your password or PIN via email, SMS, or any communication channel outside the official platform.
Ezspin collects several categories of personal information to enable us to provide a safe, high-quality service to users. The following are the types of data we collect:
| Data Categories | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Information | Bank account number, bank name, transaction history | Required (deposit/withdrawal) |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Game history, login times, and wagering patterns | Automatic |
| Communication | Customer support records, complaints, and feedback | When applicable |
We only collect information that is strictly necessary for the stated purposes. ezspin does not collect more information than is needed to operate our services safely and responsibly.
Your personal information is collected through the following channels:
Ezspin uses your personal information for the following purposes, all of which are aimed at improving the security and quality of our services:
ezspin will not use your personal data for purposes beyond those stated above without first obtaining your explicit consent.
Ezspin understands the importance of keeping your information confidential. We do not sell or trade personal user data. However, in the following limited situations, we may need to share your information:
All third parties that receive ezspin user data are required to meet security and privacy standards equal to or stricter than those we apply to ourselves.
Ezspin continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we have implemented include:
While we take all reasonable precautions, no security system can guarantee 100% absolute protection. In the event of any security breach involving your data, ezspin will notify you promptly and take the necessary remedial action.
Ezspin uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the ezspin platform.
Under Malaysia's PDPA and the ezspin privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete personal information in our records.
You may request deletion of your personal data, subject to certain legal obligations that require us to retain records.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a structured, machine-readable format for transfer.
You may request a restriction on data processing in certain circumstances while a dispute or review is in progress.
To exercise any of the above rights, contact the ezspin support team via live chat or email. We will process your request within 7 working days.
Ezspin retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by Malaysian law.
Once the retention period has expired and there is no legal obligation to continue storing the data, it will be securely deleted or anonymised using methods that ensure it cannot be recovered.
The ezspin platform may contain links to third-party websites or services from time to time. This Privacy Policy applies solely to the ezspin.live platform.
Ezspin is not responsible for the privacy practices or content of any linked third-party websites. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information to them.
Ezspin services are exclusively for individuals aged 18 and above. ezspin does not knowingly collect, use, or disclose personal information from minors.
If we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate action to delete that information and close the account in question. Parents or guardians who suspect their child has registered an ezspin account are encouraged to contact us right away.
Ezspin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. All amendments will be posted on this page along with the latest update date.
For significant amendments, we will endeavour to notify active users via in-platform notifications or email. Continued use of the ezspin platform after an amendment is published constitutes acceptance of the updated policy.
We recommend reviewing this Privacy Policy page regularly, at least once every three months, to ensure you always understand how your data is managed.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the ezspin Data Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days and complete data rights requests within 7 working days. Your satisfaction and trust are our top priority.
Your data is safe with us. Register an ezspin account and enjoy an online gaming experience protected by bank-grade encryption and a transparent privacy policy.